code MEOW for free gift w purchase.

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WHAT DOES RAX ON RAXX DO?

Most of Rax On Raxx products are pre-used. This is our way of being more environmentally friendly in making a difference in the fashion world today. We stand by helping to reduce ours & other's carbon footprint. 

 

WHEN WILL MY ORDER SHIP?

Our current processing time from order placed and shipped is only 1-2 business days which does not include weekends or holidays. Any questions or concerns feel free to email customerservice@raonraxx.com and we will get back to you in 1 business day.

 

WHERE DO ORDERS SHIP FROM?

Everything is shipped from Dallas, Texas USA.

 

WHAT IS YOUR RETURN AND REFUND POLICY?

Our policy lasts 14 days from you receiving the product. If 14 days have gone by since your purchase has been received, unfortunately we cannot offer you a refund or store credit.

To be eligible for a return, your item must be in the same condition that you received it. Does not have to be in the original packaging.

To complete your return, we require a receipt or proof of purchase. 
Please do not send your purchase back to the manufacturer. 

Please email us at customerservice@raxonraxx.com for any questions, comments, or concerns, and a team member will do everything possible to assist you. You can also take a closer look at our Shipping & Return Policy by navigating to the Shipping & Return Policy Page.

 

WHO DO I CONTACT FOR ANY OTHER QUESTIONS?

Please email customerservice@raxonraxx.com

You can also DM us on Instagram, @rax_on_raxx, as well as send us a message on Facebook, @Rax On Raxx.